CLUSTER COMMERCE-CHATBOT-CUSTOMERS · 26 ENTRIES · EARLIEST ENTRY 2025-04-15

AI e-commerce chatbots

This cluster comprises AI-powered chatbots and conversational commerce platforms for e-commerce, handling product discovery, customer support, order management, and personalized recommendations. Dated entries are sporadic, with single counts in several months and a peak of two in July 2025, showing no clear growth pattern before the index began. Traction leaders include smartshop-ai with three stars and ShopBrain with two stars, while retail-ai-compliance-platform has zero stars.

Entry timeline

ENTRY TIMELINE

FEB 2025: 1APR 2025: 1JUL 2025: 1MAR 2026: 1APR 2026: 1AUG 2026: 6SEP 2026: 13OCT 2026: 2
FEB 2025OCT 2026

Members by activity

Activity signals, not revenue.

Build origin · 3 ai-built · 3 unlabelled

Operator · 1 hobby · 1 indie · 1 commercial · 3 unlabelled

Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 6 listed below. Unlabelled means nothing has decided yet — not that the answer is small.

  1. 21ShopSupportAI1★1 yrabandonedliveindieAI chatbot for e-commerce stores that handles customer inquiries, returns, and product recommendations via platform integrations.
  2. 22tensar0★4 mo—hobbyE-commerce platform that lets customers shop for products and services and get support from an AI chat assistant.
  3. 23ecommerce-chatbot0★1 yrabandoned—Chatbot for e-commerce that assists customers with product questions and purchase support.
  4. 24ecomchatflow0★1 yrabandoned—ai-builtChat flow tool for e-commerce sites to guide customers through product selection and checkout.
  5. 25Surulere AI Chat Bot0★unknownliveai-builtcommercialChatbot that helps customers shop for African food and groceries by answering questions and providing assistance.
  6. 26Chatbot Product Recommender0★unknownliveai-builtChatbot that recommends products to shoppers based on their stated preferences and questions.