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CLUSTER CUSTOMER-LIVE-MOBILE · 6 ENTRIES · EARLIEST ENTRY 2012-08-07

Live chat support apps

This cluster comprises mobile and web applications centered on live chat and customer support, including video chat, agent collaboration, and AI chatbot management. Five dated entries appear sporadically between August 2012 and August 2023, with three in 2016, suggesting no sustained growth pattern. The leading product by traction is chat-sxi-public, which has a 5-star activity signal, while Apple Support and Channel Works have 0 stars.

Entry timeline

ENTRY TIMELINE

AUG 2012: 1MAR 2016: 1OCT 2016: 1DEC 2016: 1AUG 2023: 1AUG 2026: 1
AUG 2012AUG 2026

Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.

Members by activity

Activity signals, not revenue.

Build origin · 6 unlabelled

Operator · 5 commercial · 1 open source

Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 6 listed below. Unlabelled means nothing has decided yet — not that the answer is small.

  1. 01chat-sxi-public5★2 moliveopen sourceMobile client that connects to a live-chat support platform, letting agents view and reply to customer conversations in real time from a phone.
  2. 02Apple Support0★27 dayslivecommercialMobile app that provides personalized troubleshooting, live chat support, and service appointment booking for a hardware and software product line.
  3. 03Channel Works0★18 dayslivecommercialLive chat and team communication app for engaging website visitors, managing CRM, and boosting sales.
  4. 04Chatway Live Chat & AI Chatbot0★1 molivecommercialMobile app that lets business owners manage live website chat and an AI-powered customer support chatbot from their phone.
  5. 05Virtual Assist0★2 molivecommercialMobile app that connects users with a live service representative through on-demand video chat for support without scheduling an appointment.
  6. 06Zendesk Chat0★7 mostalelivecommercialMobile app that lets businesses manage live customer support chats, see visitor activity, and collaborate with agents in real time.

Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.