CLUSTER HELPDESK-SUPPORT-TICKETS · 10 ENTRIES · EARLIEST ENTRY 2025-06-17

Customer support helpdesk platforms

This cluster consists of web-based helpdesk applications that let customers submit and track support tickets while staff manage priorities, statuses, and replies. The dated history is too thin to read a shape from — only two entries exist before the index start, so the cluster's timeline predates the index or is undated. Traction leaders are 'helpdesk', 'University-HelpDesk', and 'Transco-HelpDesk', each with zero stars.

Entry timeline

ENTRY TIMELINE

JUN 2025: 1MAY 2026: 1AUG 2026: 2SEP 2026: 6
JUN 2025SEP 2026

Members by activity

Activity signals, not revenue.

Build origin · 1 hand-coded · 9 unlabelled

Operator · 4 hobby · 1 open source · 5 unlabelled

Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 10 listed below. Unlabelled means nothing has decided yet — not that the answer is small.

  1. 01ai-customer-support-agent2★16 days—Web app that answers customer support questions from a company knowledge base and recommends human handoff when needed.
  2. 02helpdesk0★27 days—hand-codedhobbyHelpdesk web app that lets customers submit and track support tickets while staff manage priorities, statuses, and replies.
  3. 03University-HelpDesk0★17 daysliveWeb app providing role-based IT helpdesk ticketing for university students, technicians, and directors to manage support requests.
  4. 04Transco-HelpDesk0★18 days—Internal help-desk ticketing app where employees submit IT support tickets and agents manage and resolve them.
  5. 05HelpDeskIT0★1 mo—hobbyWeb app that provides an IT help desk for employees to submit and track support requests, with separate roles for users and staff.
  6. 06django-helpdesk-v0.3.00★1 moliveopen sourceWeb-based helpdesk ticket tracker that lets small businesses manage support requests, assign tickets, and track responses.
  7. 07helpdesk-flow-forge0★3 molivehobbyWeb app that manages customer support tickets for an organization's helpdesk, covering creation, tracking, and resolution.
  8. 08gestaoti-sintese0★2 mo—hobbyHelp desk web and mobile app that lets support staff and users create, assign, and resolve service tickets with role-based access.
  9. 09PambantuLog0★4 moliveInternal helpdesk and ticketing web app that records, tracks, and resolves employee technical support requests with role-based access.
  10. 10HelpDeskID — Kirim & Cek Tiket0★unknownliveWeb app that allows users to send support tickets and check ticket status, acting as a customer-service helpdesk.