CLUSTER HELPDESK-SUPPORT-TICKETS · 10 ENTRIES · EARLIEST ENTRY 2025-06-17
Customer support helpdesk platforms
This cluster consists of web-based helpdesk applications that let customers submit and track support tickets while staff manage priorities, statuses, and replies. The dated history is too thin to read a shape from — only two entries exist before the index start, so the cluster's timeline predates the index or is undated. Traction leaders are 'helpdesk', 'University-HelpDesk', and 'Transco-HelpDesk', each with zero stars.
Entry timeline
ENTRY TIMELINE
Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.
Members by activity
Activity signals, not revenue.
Build origin · 1 hand-coded · 9 unlabelled
Operator · 4 hobby · 1 open source · 5 unlabelled
Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 10 listed below. Unlabelled means nothing has decided yet — not that the answer is small.
- 01ai-customer-support-agent2★16 days—Web app that answers customer support questions from a company knowledge base and recommends human handoff when needed.
- 02helpdesk0★27 days—hand-codedhobbyHelpdesk web app that lets customers submit and track support tickets while staff manage priorities, statuses, and replies.
- 03University-HelpDesk0★17 daysliveWeb app providing role-based IT helpdesk ticketing for university students, technicians, and directors to manage support requests.
- 04Transco-HelpDesk0★18 days—Internal help-desk ticketing app where employees submit IT support tickets and agents manage and resolve them.
- 05HelpDeskIT0★1 mo—hobbyWeb app that provides an IT help desk for employees to submit and track support requests, with separate roles for users and staff.
- 06django-helpdesk-v0.3.00★1 moliveopen sourceWeb-based helpdesk ticket tracker that lets small businesses manage support requests, assign tickets, and track responses.
- 07helpdesk-flow-forge0★3 molivehobbyWeb app that manages customer support tickets for an organization's helpdesk, covering creation, tracking, and resolution.
- 08gestaoti-sintese0★2 mo—hobbyHelp desk web and mobile app that lets support staff and users create, assign, and resolve service tickets with role-based access.
- 09PambantuLog0★4 moliveInternal helpdesk and ticketing web app that records, tracks, and resolves employee technical support requests with role-based access.
- 10HelpDeskID — Kirim & Cek Tiket0★unknownliveWeb app that allows users to send support tickets and check ticket status, acting as a customer-service helpdesk.
Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.