CLUSTER SUPPORT-THEM-TICKETS · 6 ENTRIES · EARLIEST ENTRY 2026-08-14
AI support ticket triage
This cluster consists of support ticket triage apps that use AI to classify, prioritize, and route incoming tickets, with some drafting replies and evaluating tone. The dated history is too thin to read a shape from, as no entries predate the index start. On traction, multi-agent-ticket-triage leads with 0 stars, though all listed members have the same star count.
Entry timeline
ENTRY TIMELINE
Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.
Members by activity
Activity signals, not revenue.
Build origin · 1 ai-built · 5 unlabelled
Operator · 4 hobby · 2 unlabelled
Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 6 listed below. Unlabelled means nothing has decided yet — not that the answer is small.
- 01ai-support-ticket-triage1★today—hobbyApp that triages parcel support tickets and routes them to the appropriate response team.
- 02multi-agent-ticket-triage0★2 days—Support ticket triage app that identifies intent, priority, and sentiment for incoming tickets and routes them with human escalation.
- 03support-triage0★24 days—ai-builthobbySupport ticket triage dashboard that categorizes, tracks, and resolves application support tickets with live statistics.
- 04jev-ticket-triage0★4 days—hobbySupport ticket triage app that drafts replies with an LLM, evaluates them for tone and risk, and routes tickets to auto-send, escalation, or human review.
- 05support-ticket-router0★13 days—Customer support app that automatically sorts incoming tickets by urgency and routes uncertain cases to a human reviewer.
- 06DeskAI0★2 mo—hobbyApp that triages support tickets by comparing them with past resolved incidents and suggesting category, priority, root cause, and next steps.
Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.