CLUSTER TENANT-MULTI-TICKET · 9 ENTRIES · EARLIEST ENTRY 2026-02-25
Multi-tenant AI helpdesk platforms
This cluster consists of multi-tenant helpdesk and ticketing platforms, many incorporating AI-assisted categorization, reply drafting, and SLA enforcement. Dated entries before index start show 2 in Nov 2025, 3 in Feb 2026, 3 in May 2026, 2 in Jun 2026, and 1 in Jul 2026, with the middle months at the highest counts. FlowDesk leads on traction with 3 stars, compared to 1 star each for awano and resolvehub.
Entry timeline
ENTRY TIMELINE
Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.
Members by activity
Activity signals, not revenue.
Build origin · 1 hand-coded · 8 unlabelled
Operator · 3 hobby · 6 unlabelled
Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 9 listed below. Unlabelled means nothing has decided yet — not that the answer is small.
- 01triageiq1★23 daysliveAI helpdesk app that classifies support tickets by priority, routes them to teams, and escalates SLA breaches.
- 02resolvehub1★1 moliveMulti-tenant customer support platform with ticket management, SLA tracking, and AI-assisted classification.
- 03helpdesk0★9 days—Multi-tenant support desk that manages tickets, tracks SLAs, and triages issues with an AI assistant.
- 04awano1★1 molivehobbyMulti-tenant support desk that routes tickets through a role-gated state machine with immutable audit trail and tenant isolation.
- 05helpdesk-saas0★2 mo—Multi-tenant helpdesk API with row-level tenant isolation and full-text search for customer support.
- 06HelpDeskSaaS0★2 mo—hand-codedhobbyMulti-tenant support ticketing platform for managing customer requests, built with .NET and Supabase.
- 07SupportDeskPro0★4 molivehobbyMulti-tenant help desk platform managing the full ticket lifecycle with SLA enforcement, AI-assisted categorization, reply drafting, and similar-ticket search.
- 08SmartHelpdesk0★4 mo—Multi-tenant helpdesk platform for ticket tracking, SLA management, and team collaboration with role-based access control.
- 09instafix0★11 mostale—Platform connecting customers, vendors, and admins for home services with AI-assisted scheduling, e-signatures, and real-time dashboards.
Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.