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CLUSTER SUPPORT-CUSTOMER-TICKETS-2 · 33 ENTRIES · EARLIEST ENTRY 2025-10-23

Helpdesk ticket management systems

This cluster comprises web-based helpdesk and ticket management platforms that let teams create, track, and resolve customer support requests. Dated entries before the index start appear sporadically from April 2025 through July 2026, with two entries in both June and July 2026, indicating a gradual but not dense pattern. HELPDESK.AI leads traction by far with 167 stars, while other members have minimal activity signals.

Entry timeline

ENTRY TIMELINE

APR 2025: 1OCT 2025: 1JAN 2026: 1JUN 2026: 2JUL 2026: 2AUG 2026: 10SEP 2026: 14OCT 2026: 2
APR 2025OCT 2026

Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.

Members by activity

Activity signals, not revenue.

Build origin · 2 ai-built · 18 unlabelled

Operator · 6 hobby · 1 indie · 2 commercial · 1 open source · 10 unlabelled

Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 20 listed below. Unlabelled means nothing has decided yet — not that the answer is small.

  1. 01nexadesk1★4 daysliveIT helpdesk management system for tracking, managing, and resolving support tickets for organizations.
  2. 02qinghe-solar-service-platform7★1 mo—Customer service platform for solar energy clients and staff that answers product questions from a knowledge base and routes support tickets.
  3. 03helpflow1★1 molivehobbyHelp desk web platform for creating, tracking, and resolving support tickets between customers and support staff.
  4. 04NexaDesk-IT-Support-Ticket-Management-System3★1 moliveIT help desk system for creating, tracking, and resolving support tickets with role-based dashboards and communication.
  5. 05sistema-support0★5 days—Support ticket console for teams that shares customer tickets across users, provides login, and logs all changes.
  6. 06resolvia0★16 days—hobbyHelp desk that classifies IT support tickets by category and priority and suggests solutions from the organization's knowledge base.
  7. 07relaycx0★25 dayslivehobbyCustomer support ticketing workspace for triaging, tracking, and resolving customer inquiries with a searchable queue and timeline.
  8. 08globalvirtualsupport10★20 daysliveai-builtVirtual customer support platform that provides global helpdesk with chat and ticketing for businesses with international clients.
  9. 09sl-deskline0★18 days—Self-hosted knowledge base and support ticket desk that lets customers raise tickets and agents manage them, with email notifications.
  10. 10datastraw-crm0★15 days—hobbyCustomer support ticketing system for managing support requests and customer interactions.
  11. 11RicozDesk0★24 daysliveCustomer support platform that manages tickets, agents, SLAs, routing, and support workflows for support teams.
  12. 12helpdesk-ticketing-app0★24 days—Helpdesk ticketing system that lets users create and manage support tickets through a web interface.
  13. 13Helpkey_web0★19 days—Web-based help desk for managing customer support requests and tickets.
  14. 14RyzenDesk2★1 molivehobbySelf-hosted helpdesk platform that provides ticket management, live chat, and Telegram bot support for customer support teams.
  15. 15service-desk0★1 mo—commercialWeb-based service desk module that lets staff log, track, and resolve internal support and helpdesk tickets.
  16. 16Helpdesk0★25 days—hobbyWeb helpdesk system for managing support tickets, users, inventory, knowledge base, notifications, and a support chatbot.
  17. 17servicedesk-mundovem20★1 moliveai-builtcommercialService desk platform that lets company staff log, assign, and resolve internal support tickets.
  18. 18ticket-flow1★1 mo—Helpdesk and ticket management system for teams to organize and resolve customer support requests.
  19. 19django-helpdesk-v0.3.00★27 daysliveopen sourceWeb-based helpdesk ticket tracker that lets small businesses manage support requests, assign tickets, and track responses.
  20. 20Buttow-TI0★1 mo—indieWeb system that helps company IT teams manage helpdesk tickets, equipment, room bookings, internal chat, quotations, vehicles, and servers in one place.

Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.