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CLUSTER SUPPORT-CUSTOMER-TICKETS-2 · 33 ENTRIES · EARLIEST ENTRY 2025-10-23

Helpdesk ticket management systems

This cluster comprises web-based helpdesk and ticket management platforms that let teams create, track, and resolve customer support requests. Dated entries before the index start appear sporadically from April 2025 through July 2026, with two entries in both June and July 2026, indicating a gradual but not dense pattern. HELPDESK.AI leads traction by far with 167 stars, while other members have minimal activity signals.

Entry timeline

ENTRY TIMELINE

APR 2025: 1OCT 2025: 1JAN 2026: 1JUN 2026: 2JUL 2026: 2AUG 2026: 10SEP 2026: 14OCT 2026: 2
APR 2025OCT 2026

Each bar is the month a member carries, which is a creation date where the source published one and a crawl date otherwise. Nothing in the index was found before 11 August 2026, and coverage broadened sharply on 14–15 August, so a bar from then on reports how much we found that month, not how much was built; an earlier bar reports how far back a member's own source dated it — not how long we have been watching.

Members by activity

Activity signals, not revenue.

Build origin · 3 ai-built · 1 hand-coded · 9 unlabelled

Operator · 1 hobby · 2 commercial · 1 open source · 9 unlabelled

Two labels per entry, never collapsed into one: how it was built, and who stands behind it. Counted over the 13 listed below. Unlabelled means nothing has decided yet — not that the answer is small.

  1. 21ITDesk0★25 days—IT help desk and asset management system for organizations to manage support tickets and track IT assets.
  2. 22conceal-support0★1 mo—Customer support platform that manages help-desk tickets and routes notifications through chat to support teams.
  3. 23customer-care-portal0★1 mo—Customer care portal that helps support teams manage and respond to customer inquiries.
  4. 24hlepdesk-lite0★1 mo—ai-builtLightweight web helpdesk that lets teams create, track, and resolve customer support tickets.
  5. 25hr-helpdesk-main0★1 mo—ai-builtHR helpdesk system that centralizes employee support requests and streamlines issue resolution.
  6. 26ai-support-desk0★2 molivehand-codedhobbyA customer support desk with ticket submission, admin management, conversations, search, and filtering.
  7. 27hazit-portal0★2 mo—commercialBusiness portal for a technical-support company with a staff desktop for managing invoices, helpdesk, quotes, appointments and devices, plus a customer portal for viewing invoices, raising tickets, booking appointments and approving quotes.
  8. 28nuvdesk-support-suite3★8 mostale—open sourceHelpdesk platform that manages support tickets with AI-assisted assignment, two-way email integration, and real-time analytics for support teams.
  9. 29TECHFLOW0★3 moliveWeb system for help desks that manages technical tickets and monitors service‑level agreement compliance.
  10. 30support-sphere-pro-main0★1 yrabandoned—ai-builtCustomer support platform that manages help desk tickets and provides support workflow tools.
  11. 31Corpus Ticket System0★unknownlivecommercialWeb-based ticketing and support workflow tool for tracking and resolving internal help requests within an organization.
  12. 32TicketHub0★unknownliveWeb platform for tracking, managing, and organizing customer issues and support tickets.
  13. 33ThankYouNext0★unknownliveAutomation tool that filters and manages reopened thank-you tickets within a customer support helpdesk system.

Ranked by traction, highest first, and paged 20 at a time — this is a window on the cluster, never the whole of it. Ties are broken by a stable id so a product cannot appear on two pages or fall between them. Browse every cluster.